Privacy policy

Last updated: March 12, 2025

1. Introduction

This Privacy Policy explains how Juicy Luce (the “Site,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website juicyluce.com or make a purchase.

By using our website, you agree to the collection and use of information as described in this policy.

2. What Information We Collect

We collect the following types of personal information:

  • When You Purchase: Your name, email, shipping/billing address, and payment confirmation (processed securely through Shopify).
  • Automatically Collected Data: Shopify may collect device information, IP address, and browsing activity using cookies.
  • Contact Form or Customer Support: If you contact us, we collect your email and any information you provide.
  • We do not store your payment details—these are handled securely by Shopify and third-party payment processors.

3. How We Use Your Information

We use your data to:

  • Process orders and deliver digital products.
  • Send order confirmations and customer support emails.
  • Improve our website and customer experience.

We do not sell or share your personal information with third-party advertisers.

4. Cookies & Tracking

We use cookies to improve your experience, such as keeping your shopping cart updated. You can manage cookie settings in your browser.

For details on Shopify’s cookies, visit Shopify's Cookie Policy.

5. Your Rights

Depending on your location, you may have the right to:

  • Request a copy of your personal data.
  • Ask us to delete your information.
  • Opt-out of certain types of tracking.
  • To make a request, email us at hello@juicyluce.com.

6. Data Security & Retention

We use Shopify’s secure platform to protect your data. We retain order details as required for business and tax purposes.

7. Contact Us

If you have any questions about this Privacy Policy, email us at hello@juicyluce.com.